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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3478
LatestTicket
CreatedAt
4/21/2021 11:11:40 AM
UpdatedAt
3/28/2023 2:25:46 PM
Subject
High consumption
Description
Kindly assess a high consumption for for this account.<div><br></div><div>Duplicate query, refer to query #53118</div><div><br></div><div><b>QRC response</b></div><div>leak credit passed for 2019/12-2020/10 period</div><br/><b>Journal Number</b>: [674670]<br/><b>Journal Amount</b>: [31804.21]
Priority
Disposition
27
ConversationType
3
Parent
Account
2969
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1532
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-21T11:11:41.448Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:03:54.601Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T08:19:37.489Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T08:33:56.312Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
3/28/2023 2:25:32 PM
Thread
137995
ResolvedBy
2
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
2