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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3477
LatestTicket
CreatedAt
4/21/2021 11:04:35 AM
UpdatedAt
11/21/2021 10:02:59 AM
Subject
High consumption
Description
Kindly assess a high consumption on this account&nbsp;<div><br></div><div>Possible leak,to request plumbers letter&nbsp;</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2968
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1531
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-21T11:04:37.059Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-18T07:55:37.050Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-18T08:56:08.722Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-18T08:56:30.123Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-18T08:57:54.969Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:03:00.342Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
15
ResolvedAt
11/21/2021 10:02:59 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
15
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