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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3442
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LatestTicket
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CreatedAt
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4/20/2021 11:19:33 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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High water consumption
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Description
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<span style="font-size:12.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">High water
consumption to be investigated.</span><div><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA"><br></span></div><div><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">leak credit adjustment done 201902/202010 AV 15KL</span></div><br/><b>Journal Number</b>: [880800]<br/><b>Journal Amount</b>: [150308.62]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2940
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OpenedBy
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1521
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-20T11:19:27.264Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-17T10:00:40.119Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-08T06:08:25.494Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
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ResolvedBy
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5
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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2