Delete
Are you sure you want to delete this?
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3441
LatestTicket
CreatedAt
4/20/2021 11:14:07 AM
UpdatedAt
11/20/2021 7:52:27 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2020/02-2020/10<div><br></div><div>Response: Six months policy adjustment done and it resulted to a debit</div><div><br></div><div>-Indigent subsidy write off applied on water for queried period.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2939
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-20T11:14:00.586Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-31T10:31:42.800Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T13:04:29.277Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-20T07:51:04.838Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
13
ResolvedAt
11/20/2021 7:52:27 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
13