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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3429
LatestTicket
CreatedAt
4/20/2021 10:11:48 AM
UpdatedAt
3/22/2022 7:09:10 AM
Subject
dlkd;lfkl;dgfkl;
Description
testing
Priority
Disposition
4
ConversationType
2
Parent
Account
OpenedBy
AssignedTo
2
Region
Department
QueryType
78
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-04-20T10:11:50.361Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-04-20T10:18:29.894Z"}]
CreatedBy
UpdatedBy
Category
78
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
3/22/2022 7:09:10 AM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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