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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3415
LatestTicket
CreatedAt
4/20/2021 8:29:05 AM
UpdatedAt
5/17/2023 6:39:29 AM
Subject
Leak credit
Description
Kindly assess a leak on this account&nbsp;<div>Looks like meter is faulty and got stuck ww needs to check for the faults</div><div>QRC Response:DATE 13/05/2023</div><div>LEAK CREDIT APPLIED FOR 04/2020 TO 04/2021 AVE15</div><div>JOURNAL SUBMITTED FOR REVIEW AND AUTHORISATION&nbsp;</div><br/><b>Journal Number</b>: [509022]<br/><b>Journal Amount</b>: [164384.85]
Priority
Disposition
27
ConversationType
3
Parent
Account
2921
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-20T08:28:58.884Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T12:38:35.775Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-11-19T11:55:25.766Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2022-02-04T08:09:19.542Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2022-02-05T07:03:09.155Z"},{"op":"R","uid":"73","un":"nombongof","dt":"2022-05-03T12:19:13.567Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
17
ResolvedAt
5/17/2023 6:39:12 AM
Thread
137456
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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