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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3407
LatestTicket
CreatedAt
4/20/2021 7:41:35 AM
UpdatedAt
2/2/2022 12:28:44 PM
Subject
High water consumption
Description
Please investigate high water charges raised on this account.<div><br></div>
Priority
Disposition
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1501
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-04-20T07:41:37.847Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T12:15:17.671Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-11-03T10:58:48.563Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-11-05T08:21:01.244Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T12:16:49.496Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
10
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