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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3405
LatestTicket
CreatedAt
4/20/2021 7:39:03 AM
UpdatedAt
1/4/2023 7:06:56 AM
Subject
High consumption
Description
Please assess account for high water consumption.<div><br></div><div><b>QRC RESPONSE</b></div><div><b>tried to phone consumer to inquire&nbsp;if they repaired any leaks phone on voicemail, high consumption was reported on ww under ref 764625 but there is no report on the system, consumer needs to advise if they fixed any leaks and provide plumbers letter</b><br><div><br></div><div><br></div></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
2915
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1500
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-20T07:38:57.461Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T12:13:00.799Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
141148
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11
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