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IsOpen
Not Set True False
Customer
3403
LatestTicket
CreatedAt
4/20/2021 7:27:37 AM
UpdatedAt
9/7/2022 10:40:18 AM
Subject
Water query & Credit
Description
Water leak & Old meter is being billed and not the new one.<div><br></div><div>Response: Account allocated to billing for further investigation</div><div><br></div><div>Meter change has been processed in the May 2022 billing. </div><div><br></div><div>Leak adjustment passed 07.09.2022</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2914
OpenedBy
AssignedTo
132
Region
2
Department
23
QueryType
77
SubQueryType
96
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History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-04-20T07:32:31.081Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-31T11:26:16.156Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-31T11:26:46.528Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-31T11:27:01.502Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-31T12:10:26.856Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-31T12:11:21.084Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T12:11:52.310Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
14
ResolvedAt
9/7/2022 10:40:17 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
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3