Delete

Are you sure you want to delete this?

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3398
LatestTicket
CreatedAt: 4/19/2021 1:33:55 PM
UpdatedAt: 8/14/2021 8:30:09 AM
Subject: High interim charges
Description: <span lang="EN-US" style="font-size:11.0pt;font-family: "Calibri",sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font: minor-latin;color:#1F497D;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA; mso-bidi-language:AR-SA">Please assist consumer is querying high electricity interims, see attachment fyi.</span><div><span lang="EN-US" style="font-size:11.0pt;font-family: "Calibri",sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font: minor-latin;color:#1F497D;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA; mso-bidi-language:AR-SA">Electricity readings updated and account is in order.</span></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2910
OpenedBy
AssignedTo: 75
Region: 2
Department: 23
QueryType: 2
SubQueryType: 44
Escalation
EscalationCron: 1497
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-19T13:33:50.409Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T08:30:12.079Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T08:31:02.863Z"}]
CreatedBy
UpdatedBy
Category: 2
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 8/14/2021 8:30:09 AM
Thread
ResolvedBy: 173
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12