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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3394
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LatestTicket
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CreatedAt
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4/19/2021 12:43:58 PM
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UpdatedAt
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2/2/2022 12:28:44 PM
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Subject
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Erf no longer exists
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Description
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kindly be advised that this erf no longer exists. It is, therefore, uncollectable. Kindly reverse all charges raised on this account.
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Priority
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Disposition
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ConversationType
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3
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Parent
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Account
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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7
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SubQueryType
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60
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Escalation
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EscalationCron
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1494
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History
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[{"op":"R","uid":"73","un":"nombongof","dt":"2021-04-19T12:43:52.984Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T12:06:06.579Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-11-03T09:00:56.658Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-11-03T09:35:01.174Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T12:11:41.717Z"}]
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CreatedBy
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UpdatedBy
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Category
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7
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Subcategory
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60
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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10