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Customer
3363
LatestTicket
CreatedAt
4/19/2021 11:47:49 AM
UpdatedAt
5/17/2022 8:51:08 AM
Subject
Water Query - overcharge
Description
<b>Investigate Interim charges</b>, as the consumer is complaining of high consumption.<div>Query resolved because no interims charged,reading up to date since 2021.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2897
OpenedBy
AssignedTo
20
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
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History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-04-19T11:47:43.453Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-04-19T12:13:54.939Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-07T07:44:53.689Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-29T09:24:44.399Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-29T12:40:09.850Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
15
ResolvedAt
5/17/2022 8:51:08 AM
Thread
ResolvedBy
20
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
15