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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3381
LatestTicket
CreatedAt
4/19/2021 11:29:18 AM
UpdatedAt
11/2/2021 11:52:27 AM
Subject
6 Months Policy
Description
Kindly assess a Six Months Policy from the period 201801-201908
Priority
Disposition
30
ConversationType
3
Parent
Account
2896
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
2
SubQueryType
101
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-19T11:29:20.819Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T11:52:18.877Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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