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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3370
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LatestTicket
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CreatedAt
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4/19/2021 10:26:00 AM
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UpdatedAt
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11/2/2021 11:46:57 AM
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Subject
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6 Months Policy
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Description
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Kindly assess a leak credit for the period 201903-202009<div>Response: No leak letter received but six months policy applied </div>
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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2888
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OpenedBy
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AssignedTo
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-19T10:26:02.806Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-30T08:00:12.059Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-30T08:01:47.237Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-30T08:20:45.635Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T11:46:57.730Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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15
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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15