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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3337
LatestTicket
CreatedAt
4/16/2021 9:34:11 AM
UpdatedAt
4/16/2021 9:34:13 AM
Subject
Description
Priority
Disposition
ConversationType
2
Parent
Account
2863
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"21","un":"heinrichs","dt":"2021-04-16T09:30:10.307Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
21
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