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EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3
LatestTicket
CreatedAt
5/26/2020 5:49:01 AM
UpdatedAt
3/28/2022 7:10:22 AM
Subject
Water
Description
High water consumption
Priority
Disposition
6
ConversationType
2
Parent
Account
OpenedBy
26
AssignedTo
Region
2
Department
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
26
Updator
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