Delete
Are you sure you want to delete this?
Conversation
-
EscalationLevel
-
0
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
288
-
LatestTicket
-
-
CreatedAt
-
7/24/2020 9:39:46 AM
-
UpdatedAt
-
3/28/2022 6:35:04 AM
-
Subject
-
Charging business instead of domestic
-
Description
-
<b><u>RESPONSE FROM QRC:</u></b> FE002 Tariff removed and account adjusted accordingly, 20201129- BJ71456415 journal approved.<div>Query Resolved.<br><div><br><span id="baseForm:a4jContentPanel"><table class="rich-table " id="baseForm:bem08002Table" style="position: absolute;height: 212px;width: 708px;" cellspacing="0" cellpadding="0" border="0"><tbody id="baseForm:bem08002Table:tb"><tr class="rich-table-row n2j-even"><td class="rich-table-cell " id="baseForm:bem08002Table:1:j_id136" width="71px"><br></td><td class="rich-table-cell " id="baseForm:bem08002Table:1:j_id139" width="95px"></td><td class="rich-table-cell " id="baseForm:bem08002Table:1:j_id142" width="87px"></td><td class="rich-table-cell " id="baseForm:bem08002Table:1:j_id145" width="55px"><br></td></tr></tbody></table></span></div></div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
410
-
OpenedBy
-
5
-
AssignedTo
-
5
-
Region
-
2
-
Department
-
23
-
QueryType
-
3
-
SubQueryType
-
53
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-06T09:20:41.689Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-06T09:44:40.778Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
3
-
Subcategory
-
53
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
3/28/2022 6:35:04 AM
-
Thread
-
-
ResolvedBy
-
5
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
5
-
Updator
-
8