Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
286
LatestTicket
CreatedAt
7/24/2020 7:27:30 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
Duplicate Fire Lery
Description
Fire Levy charged on account&nbsp;<span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:EN-ZA;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">10000082 and 10055413.</span><div><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:EN-ZA;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"><br></span></div><div><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:EN-ZA;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"><br></span></div><div><font face="Calibri, sans-serif"><span style="font-size: 14.6667px;"><b><u>RESPONSE FROM QRC</u></b>: Query resolved charges are correct</span></font></div><div><font face="Calibri, sans-serif"><span style="font-size: 14.6667px;">10000082 Fire Levy charges are for complex 84</span></font></div><div><font face="Calibri, sans-serif"><span style="font-size: 14.6667px;">10055413 Fire levy charges are for complex 58</span></font></div><div>No adjustments are due.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
408
OpenedBy
5
AssignedTo
5
Region
2
Department
23
QueryType
3
SubQueryType
105
Escalation
EscalationCron
History
[{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-06T09:15:20.214Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-06T09:18:43.177Z"}]
CreatedBy
UpdatedBy
Category
3
Subcategory
105
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
5
Updator
8
| Back to List