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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3241
LatestTicket
CreatedAt
4/13/2021 7:05:07 AM
UpdatedAt
7/3/2022 9:12:56 AM
Subject
FIRE LEVY DOUBLE CHARGE QUERY
Description
FIRE LEVY DOUBLE CHARGE QUERY<div><br></div><div><b><u>QRC RESPONSE:</u></b> Account adjusted accordingly in&nbsp;<span style="font-family: &quot;Courier New&quot;, Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre;"><b><u>20200908</u></b></span></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2791
OpenedBy
AssignedTo
132
Region
4
Department
23
QueryType
77
SubQueryType
105
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-04-13T07:01:08.889Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:16:06.468Z"}]
CreatedBy
UpdatedBy
Category
3
Subcategory
105
CreatedBy1
UpdatedBy1
14
ResolvedAt
6/10/2022 1:26:53 PM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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