Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3112
LatestTicket
CreatedAt
4/8/2021 8:39:27 AM
UpdatedAt
3/30/2023 12:53:45 PM
Subject
Overcharge for water service
Description
Overcharge for water service<div>Consumer is also requesting for her meter to be read.</div><div><br></div><div>Meter change referred to Billing for updating and reading assessment from 2020/09.</div><div>Tariffs changed from WA0100 to WA0200 - adjustment allocated - 03.07.2022</div><div><u><i><b>QRC-Response 2023/01/12</b></i></u>-</div><div>Tariffs adjustment has been done submitted for review.</div><div>WA has been Cr with R 160 870.96(Inclusive of Vat and Interest)</div><b>Journal Number</b>: [497126] ,submitted for review and authorization.<br/><b>Journal Amount</b>: [161524.97]
Priority
Disposition
27
ConversationType
3
Parent
Account
2696
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-04-08T08:39:29.847Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T10:11:25.956Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-18T06:17:58.624Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
14
ResolvedAt
3/30/2023 12:53:38 PM
Thread
141569
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
| Back to List