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EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
270
LatestTicket
CreatedAt
7/21/2020 1:25:59 PM
UpdatedAt
11/13/2021 8:19:17 AM
Subject
isx months pol
Description
<br/><b>Journal Number</b>: [801321]
Priority
Disposition
27
ConversationType
3
Parent
Account
392
OpenedBy
12
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T12:38:26.542Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T08:19:18.210Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
11/13/2021 8:19:17 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
12
Updator
17
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