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Conversation
EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Not Set True False
Customer
2998
LatestTicket
CreatedAt
4/6/2021 8:38:06 AM
UpdatedAt
2/17/2023 1:24:38 PM
Subject
Leak letter
Description
Leak letter provided by consumer and filed.<div><br></div><div><b>Monitoring Reason</b>: [Consumption to be monitored based on date of repairs]<br></div><div>QRC Response :DATE17/02/2023</div><div>six months policy applied 02/2022</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2609
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-06T08:38:08.525Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T07:43:49.075Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-12-07T08:29:54.240Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-27T11:07:09.461Z"}]
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UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
3
ResolvedAt
2/17/2023 1:24:37 PM
Thread
ResolvedBy
12
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12