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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2995
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LatestTicket
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CreatedAt
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4/6/2021 7:54:10 AM
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UpdatedAt
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2/17/2023 12:42:10 PM
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Subject
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Leak letter
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Description
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leak credit applied<br><b>Journal Number</b>: [994345]<div>QRC Response : DATE 17/02/2023</div><div>Account adjusted 03/2022</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2606
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-06T07:54:12.254Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T07:41:47.935Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T06:48:50.083Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T08:56:39.774Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-21T08:08:52.186Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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12
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ResolvedAt
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2/17/2023 12:42:09 PM
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Thread
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ResolvedBy
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12
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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12