Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2990

LatestTicket

CreatedAt

4/6/2021 6:58:38 AM

UpdatedAt

2/18/2023 9:34:29 AM

Subject

Six months policy

Description

Please assess account for six months policy<div>QRC Response:DATE 18/02/2023</div><div>Six months policy applied for 07/2020 period .</div><div>Journal submitted for review and authorisation</div><br/><b>Journal Number</b>: [755875]

Priority

Disposition

24

ConversationType

3

Parent

Account

2602

OpenedBy

AssignedTo

15

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-06T06:58:41.605Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T07:37:41.447Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

12