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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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Campaign
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IsOpen
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Customer
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2972
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LatestTicket
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CreatedAt
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4/1/2021 7:59:36 AM
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UpdatedAt
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2/9/2022 11:06:38 AM
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Subject
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Six months policy
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Description
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Please assess account for six months policy for period 2019/04-2020/08<div><br></div><div>Close duplicate Query. REF #4158<br></div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2588
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OpenedBy
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AssignedTo
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75
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-01T07:59:52.336Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T07:26:02.931Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-09T12:26:03.245Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T06:24:27.322Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-09T10:19:14.750Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-09T11:06:38.636Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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2/9/2022 11:06:38 AM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3