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2965
LatestTicket
CreatedAt
4/1/2021 7:27:15 AM
UpdatedAt
10/31/2021 7:19:03 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2019/11-2020/06<div>no six months policy to be applied, interims reversed were more that the actual charge.</div>
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27
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2583
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4
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23
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95
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-01T07:27:34.711Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-30T07:54:19.083Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T07:19:03.540Z"}]
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ResolvedAt
10/31/2021 7:19:03 AM
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