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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
2954
LatestTicket
CreatedAt
3/31/2021 1:12:19 PM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
water
Description
leak credit water&nbsp;<br><b>Journal Number</b>: [071404]<div><br></div><div><b>RESPONSE QRC</b>: Leak CR ,Journal {709325} Authorized.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2572
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-03-31T13:08:31.038Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-17T11:42:31.737Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:57:37.788Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:58:15.251Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T12:47:59.117Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
230
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230
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