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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2938
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LatestTicket
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CreatedAt
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3/31/2021 11:12:58 AM
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UpdatedAt
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3/28/2022 6:33:19 AM
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Subject
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SIX MONTHS POLICY
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Description
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JOURNAL PROCESSED<br><b>Journal Number</b>: [undefined]<br><b>Journal Amount</b>: [R2269.44]<div>Query Resolved</div>
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Priority
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Disposition
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27
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3
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Parent
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Account
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2559
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OpenedBy
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3
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4
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23
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QueryType
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1
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67
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Escalation
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EscalationCron
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1332
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History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-03-31T11:13:15.552Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-04-06T09:34:31.541Z"}]
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UpdatedBy
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Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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3/28/2022 6:33:19 AM
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Thread
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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3