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EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
258
LatestTicket
CreatedAt
7/20/2020 1:02:50 PM
UpdatedAt
11/13/2021 7:52:32 AM
Subject
six months pol
Description
<br/><b>Journal Number</b>: [906295]
Priority
Disposition
27
ConversationType
3
Parent
Account
376
OpenedBy
12
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T09:48:48.396Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T12:27:00.640Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T12:28:03.226Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T07:52:32.820Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
11/13/2021 7:52:32 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
12
Updator
17
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