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EscalationLevel
LatestCall
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IsOpen
Customer
2920
LatestTicket
CreatedAt
3/31/2021 9:35:30 AM
UpdatedAt
10/21/2022 12:36:05 PM
Subject
6MONTHS POLICY
Description
<div>There is no unread period that exceeds 06 months.</div><div><br></div><div>reported w.w ref 775757</div><div>most period are lower than 6 month possible leak ,and plumbers letter must be submitted<br><div><br></div><div>Midland Billing to verify readings from 2020/04 and meter inspection requested. Consumer to advise if any leaks were repaired for further assessment&nbsp;&nbsp;</div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2548
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1296
History
[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-03-31T09:35:47.528Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:45:48.112Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T07:05:07.501Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T07:13:32.847Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T09:19:06.201Z"}]
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
4
ResolvedAt
10/21/2022 12:36:05 PM
Thread
123732
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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