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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
2915
LatestTicket
CreatedAt
3/31/2021 8:10:10 AM
UpdatedAt
10/28/2022 1:31:08 PM
Subject
Leak Credit
Description
Kindly assess a leak for a swimming pool that had a crack&nbsp;<br><br><div><b>Consumption has not dropped since date of repairs.</b></div><div><b>Requested meter inspection from WW but consumer also to be advised to check for any other leaks or to reduce consumption.</b></div><div><b><br></b></div><div><b>Feedback: 21.10.2022:</b></div><div><b>Waterworks inspected the property and found the meter turning at 0.450 l/minute indicating an internal leak, possible underground, a H/C letter was left at the property. Current reading was 1868 on the 20/10/2022.</b></div><div><b>Query closed&nbsp;</b></div><div><b><br></b></div><div><b>Consumer to log a new query once repairs has been attended to and a new plumbers letter uploaded</b></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2543
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-31T08:10:12.146Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-15T07:25:15.968Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:41:03.615Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:43:09.321Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
18
ResolvedAt
10/28/2022 1:31:08 PM
Thread
138517
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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