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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2888
LatestTicket
CreatedAt
3/30/2021 12:11:55 PM
UpdatedAt
11/14/2021 12:00:03 PM
Subject
Leak Credit
Description
Assess a leak credit that was fixed towards the end of September 2020<div><br></div><div>CONSUMPTION DID NOT CHANGE</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2523
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-30T12:12:13.854Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:48:02.830Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:48:20.651Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T11:58:22.600Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
4
ResolvedAt
11/14/2021 12:00:03 PM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4
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