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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2877
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LatestTicket
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CreatedAt
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3/30/2021 8:33:00 AM
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UpdatedAt
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3/28/2022 7:10:22 AM
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Subject
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DOUBLE FIRE CHARGE
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Description
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DOUBLE FIRE CHARGE<br/><b>Journal Number</b>: [777644]<br/><b>Journal Amount</b>: [-R1,117.00]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2514
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OpenedBy
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AssignedTo
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11
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Region
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2
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Department
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23
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QueryType
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3
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SubQueryType
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105
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"18","un":"lindan","dt":"2021-03-30T08:29:19.483Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-27T07:26:40.340Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-27T13:40:45.265Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-09T13:20:18.700Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T10:41:12.085Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2022-02-23T10:15:43.889Z"}]
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CreatedBy
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UpdatedBy
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Category
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3
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Subcategory
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105
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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3/28/2022 7:10:22 AM
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Thread
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ResolvedBy
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11
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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20