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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2846
LatestTicket
CreatedAt
3/29/2021 12:08:29 PM
UpdatedAt
8/21/2021 7:50:54 AM
Subject
water
Description
check reading requested.
Priority
Disposition
27
ConversationType
3
Parent
Account
2486
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
47
Escalation
EscalationCron
1265
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-03-29T12:08:31.386Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:51:27.896Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
47
CreatedBy1
UpdatedBy1
ResolvedAt
8/21/2021 7:50:54 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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