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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2842
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LatestTicket
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CreatedAt
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3/29/2021 10:52:20 AM
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UpdatedAt
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11/21/2021 10:32:56 AM
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Subject
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Leak Credit
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Description
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Kindly assess a leak credit that was reported on the 5th October 2019<br/><b>Journal Amount</b>: [12873.08]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2482
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OpenedBy
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AssignedTo
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74
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-29T10:50:23.119Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:18:12.729Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:18:30.442Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-11-12T13:20:13.631Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-11-21T10:32:36.573Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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8
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ResolvedAt
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11/21/2021 10:32:56 AM
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Thread
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119694
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ResolvedBy
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172
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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8