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Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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249
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LatestTicket
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CreatedAt
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7/19/2020 10:51:14 AM
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UpdatedAt
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4/5/2022 7:46:18 AM
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Subject
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Description
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water leak repaired<br/><b>Journal Number</b>: [907242]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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367
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OpenedBy
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11
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T10:54:20.131Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T11:12:27.688Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T12:51:09.484Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T07:33:18.214Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-26T07:43:13.858Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-26T07:44:42.505Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-03T07:24:58.892Z"},{"op":"R","uid":"205","un":"zovuyod","dt":"2022-04-05T07:46:19.120Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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11
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Updator
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205