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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2822
LatestTicket
CreatedAt
3/29/2021 9:15:27 AM
UpdatedAt
5/19/2022 7:53:10 AM
Subject
CHANGE OF OWNERSHIP
Description
CHANGE OF OWNERSHIP
Priority
Disposition
27
ConversationType
3
Parent
Account
2471
OpenedBy
AssignedTo
18
Region
2
Department
23
QueryType
77
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-03-29T09:15:46.520Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:56:15.553Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T11:24:18.093Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T09:19:29.308Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
5/19/2022 7:53:10 AM
Thread
ResolvedBy
18
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11
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