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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2785
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LatestTicket
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CreatedAt
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3/26/2021 11:39:14 AM
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UpdatedAt
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4/12/2022 9:39:10 AM
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Subject
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Leak Credit
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Description
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water leak credit applied.<br/><b>Journal Number</b>: [051386]
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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2450
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-26T11:39:38.383Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:31:36.996Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:31:55.584Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T09:21:33.506Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T09:32:41.987Z"},{"op":"R","uid":"971","un":"test_frontline","dt":"2022-02-03T10:49:31.264Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-19T07:19:38.278Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-27T08:26:55.866Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T08:11:43.436Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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201
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ResolvedAt
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Thread
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119791
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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201