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2759
LatestTicket
CreatedAt
3/26/2021 9:09:56 AM
UpdatedAt
4/12/2022 9:42:39 AM
Subject
WATER QUERY
Description
BCMM fixed something on their side and they say it did not affect consumer side,phoned the consumer and she promised to send the plumbers letter of the underground pipe that was fixed by the insurance company.<div>Journal Done</div><br/><b>Journal Number</b>: [421977]<br/><b>Journal Amount</b>: [-R39,117.70]
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27
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3
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2432
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132
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23
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96
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[{"op":"R","uid":"18","un":"lindan","dt":"2021-03-26T09:06:10.748Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-27T07:50:19.161Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-06T13:46:44.129Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T07:45:27.573Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-22T13:21:46.454Z"}]
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96
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3
ResolvedAt
4/12/2022 9:42:39 AM
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230
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