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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
2759
LatestTicket
CreatedAt
3/26/2021 9:09:56 AM
UpdatedAt
4/12/2022 9:42:39 AM
Subject
WATER QUERY
Description
BCMM fixed something on their side and they say it did not affect consumer side,phoned the consumer and she promised to send the plumbers letter&nbsp;of the underground pipe that was fixed by the insurance company.<div>Journal Done</div><br/><b>Journal Number</b>: [421977]<br/><b>Journal Amount</b>: [-R39,117.70]
Priority
Disposition
27
ConversationType
3
Parent
Account
2432
OpenedBy
AssignedTo
132
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
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History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-03-26T09:06:10.748Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-27T07:50:19.161Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-06T13:46:44.129Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T07:45:27.573Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-22T13:21:46.454Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
3
ResolvedAt
4/12/2022 9:42:39 AM
Thread
ResolvedBy
230
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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