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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
2758
LatestTicket
CreatedAt
3/26/2021 9:01:59 AM
UpdatedAt
10/28/2022 1:36:21 PM
Subject
Leak Credit
Description
Kindly assess a possible water leak. It was inspected on the 26th December 2020.Meter was repaired on the 9th December 2020<div><br></div><div>QRC RESPONSE: Query Closed: 20.10.2022</div><div>Waterworks inspected the property and found the meter turning at 0.100 l/minute indicating an internal leak, nobody was at home at the time of the plumbers visit. Current reading was 1232 on the 20/10/2022.</div><div>Consumer to attend to repairs and log a new query by uploading a signed copy of the plumbers letter stating what was repaired with date of repairs</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2430
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-26T09:02:23.019Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:16:06.602Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:17:46.863Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T10:36:43.374Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
18
ResolvedAt
10/28/2022 1:36:21 PM
Thread
119797
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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