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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2747
LatestTicket
CreatedAt
3/26/2021 8:31:04 AM
UpdatedAt
5/19/2022 7:53:10 AM
Subject
WATER QUERY
Description
<table border="0" cellpadding="0" cellspacing="0" width="770" style="border-collapse: collapse;width:578pt"> <colgroup><col width="770" style="mso-width-source:userset;mso-width-alt:24640;width:578pt"> </colgroup><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl65" width="770" style="height:15.75pt;width:578pt">Query is being voided as no details of query were logged, query was logged only as "Log Query" with no category</td> </tr> <tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="770" style="height:15.75pt;width:578pt">selected . New query to be logged with full information fo query</td> </tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
2421
OpenedBy
AssignedTo
18
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1238
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-03-26T08:27:18.992Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-23T08:14:54.142Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-23T08:14:43.515Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:04:44.637Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:05:35.158Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:06:20.564Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-01-24T07:46:14.620Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
18
ResolvedAt
5/19/2022 7:53:10 AM
Thread
ResolvedBy
18
WasCreatedByCustomer
HasIvrcall
Creator
Updator
18
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