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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2714
LatestTicket
CreatedAt
3/25/2021 9:37:12 AM
UpdatedAt
6/30/2022 1:02:09 PM
Subject
Six months policy
Description
Please assess account for six months policy 
Priority
Disposition
27
ConversationType
3
Parent
Account
2391
OpenedBy
AssignedTo
75
Region
3
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-25T09:37:13.911Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:41:19.451Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:42:26.070Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
18
ResolvedAt
6/30/2022 1:02:09 PM
Thread
134145
ResolvedBy
7
WasCreatedByCustomer
HasIvrcall
Creator
Updator
7
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