Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2671

LatestTicket

CreatedAt

3/24/2021 12:11:40 PM

UpdatedAt

11/13/2021 8:28:46 AM

Subject

6 Months Policy

Description

Please assess a Six Months Policy for the Period 202010-202101<div><br></div><div><b><u>QRC RESPONSE:</u></b>&nbsp;<span style="background-color: rgb(255, 224, 130); color: rgb(62, 39, 35); font-size: 12.48px;">Journal Authorised: BJ71827653 6 months policy for 202012 period passed, Query Resolved</span></div>

Priority

Disposition

27

ConversationType

3

Parent

Account

2352

OpenedBy

AssignedTo

74

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-24T12:12:07.238Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T12:34:46.436Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-11-13T08:27:05.246Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

8

ResolvedAt

11/13/2021 8:28:46 AM

Thread

119724

ResolvedBy

172

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

8