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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2620
LatestTicket
CreatedAt
3/24/2021 7:32:01 AM
UpdatedAt
3/22/2022 10:52:54 AM
Subject
last reading in 2020
Description
sent for check reading 
Priority
Disposition
27
ConversationType
3
Parent
Account
2311
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T07:32:28.805Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:42:08.137Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:43:07.641Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-14T08:10:24.219Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-14T08:14:19.620Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-03-22T10:49:17.374Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
113
CreatedBy1
UpdatedBy1
17
ResolvedAt
3/22/2022 10:52:54 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17
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