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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2597
LatestTicket
CreatedAt
3/23/2021 12:40:43 PM
UpdatedAt
7/2/2022 10:54:40 AM
Subject
Leak letter
Description
Leak affidavit provided by consumer dated 19/11/2020
Priority
Disposition
30
ConversationType
3
Parent
Account
2290
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-23T12:41:10.580Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:19:14.064Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:19:34.362Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:27:52.692Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
18
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
18
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