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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2594
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LatestTicket
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CreatedAt
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3/23/2021 12:30:51 PM
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UpdatedAt
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8/21/2021 7:13:38 AM
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Subject
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Leak letter
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Description
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Leak affidavit provided by consumer dated 11/08/2020<div><br></div><div>water w/off paid the debit</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2289
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OpenedBy
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AssignedTo
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75
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-23T12:31:19.809Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-14T07:42:30.445Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-21T07:17:43.553Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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8/21/2021 7:13:38 AM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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6