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Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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229
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LatestTicket
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CreatedAt
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7/15/2020 1:00:27 PM
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UpdatedAt
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12/7/2022 7:46:29 AM
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Subject
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water leak
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Description
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Plumber letter received, consumption needs to monitor for 3 months in order to do leak credit.<div><br></div>
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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340
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OpenedBy
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8
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AssignedTo
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8
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T09:15:18.071Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-13T12:14:53.517Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-19T07:39:59.452Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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4
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ResolvedAt
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Thread
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140790
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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8
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Updator
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201