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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2582
LatestTicket
CreatedAt
3/23/2021 10:42:11 AM
UpdatedAt
11/14/2021 10:28:23 AM
Subject
water
Description
leak credit on water<br><b>Journal Number</b>: [359991]<div>journal correction submitted.</div>
Priority
Disposition
28
ConversationType
3
Parent
Account
2277
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
100
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-03-23T10:42:13.465Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-03-23T11:04:33.432Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:39:51.954Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:40:53.838Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:27:08.268Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
18
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
18
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