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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2578
LatestTicket
CreatedAt
3/23/2021 10:12:11 AM
UpdatedAt
11/3/2021 7:14:51 AM
Subject
water query
Description
<table border="0" cellpadding="0" cellspacing="0" width="770" style="border-collapse: collapse;width:578pt"> <colgroup><col width="770" style="mso-width-source:userset;mso-width-alt:24640;width:578pt"> </colgroup><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl65" width="770" style="height:15.75pt;width:578pt">Query is being voided as no details of query were logged, query was logged only as "Log Query" with no category</td> </tr> <tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="770" style="height:15.75pt;width:578pt">selected . New query to be logged with full information fo query </td> </tr></tbody></table>
Priority
Disposition
27
ConversationType
3
Parent
Account
2273
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-03-23T10:12:13.917Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-03T07:40:48.637Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-03T07:47:55.077Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-03T08:25:01.032Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:30:08.263Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:30:45.810Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T07:14:34.677Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
11
ResolvedAt
11/3/2021 7:14:51 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11
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