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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
2565
LatestTicket
CreatedAt
3/23/2021 9:21:59 AM
UpdatedAt
11/14/2021 8:08:01 AM
Subject
Leak letter
Description
<p class="MsoNormal"><span lang="EN-ZA">•
The account is affected with stage 3 water restriction tariffs as the current
consumption exceeds 21+kl<o:p></o:p></span></p>
Priority
Disposition
27
ConversationType
3
Parent
Account
2261
OpenedBy
AssignedTo
75
Region
3
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-23T09:22:02.049Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:00:47.134Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:01:37.742Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-14T07:49:25.519Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
17
ResolvedAt
11/14/2021 8:08:01 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
17